Refund Policy
A LEGAL DISCLAIMER
General Information The information provided in this Refund Policy by Dattox ("we," "our," or "us") is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Refund Policy information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.
No Professional Advice The content provided in this Refund Policy is not intended to be a substitute for professional advice, whether legal, financial, or otherwise. Always seek the advice of a qualified professional with any questions you may have regarding a particular matter. Dattox assumes no responsibility for errors or omissions in the contents of this Refund Policy.
Third-Party Links Our Refund Policy may contain links to third-party websites or services that are not owned or controlled by Dattox. Dattox has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Dattox shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Limitation of Liability In no event shall Dattox, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Changes to This Disclaimer Dattox reserves the right to update or change this Legal Disclaimer at any time, and you should check this Legal Disclaimer periodically. Your continued use of the service after we post any modifications to the Legal Disclaimer on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Legal Disclaimer.
Contact Information If you have any questions about this Legal Disclaimer, please contact us atsupport@dattox.com.
REFUND POLICY
Overview At Dattox, we strive to provide the highest quality services and customer satisfaction. However, if you are not satisfied with our services, our Refund Policy outlines the conditions under which refunds may be issued.
Eligibility for Refunds
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Service Dissatisfaction: If you are not satisfied with our services, you may be eligible for a refund. Requests must be made within 30 days of the initial service provision.
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Technical Issues: If you experience technical issues that cannot be resolved by our support team, you may be eligible for a refund. Requests must be made within 30 days of the issue occurring.
Non-Refundable Services
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Custom AI Solutions: Due to the personalized nature of custom AI solutions, refunds for these services are not available.
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Monthly Subscriptions: Refunds for monthly subscriptions will not be issued. You may cancel your subscription at any time to prevent future charges.
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One-Time Services: Fees for one-time services, such as consultations or audits, are non-refundable once the service has been provided.
Requesting a Refund To request a refund, please contact our customer support team atsupport@dattox.com with the following information:
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Your name and contact information
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A detailed description of the reason for the refund request
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Any relevant documentation or evidence supporting your request
Refund Process
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Once we receive your refund request, our team will review the information provided and determine your eligibility for a refund.
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If approved, refunds will be processed within 14 business days.
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Refunds will be issued using the original method of payment.
Changes to This Refund Policy Dattox reserves the right to update or change this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any modifications to the Refund Policy will constitute your acknowledgment of the changes and your agreement to abide by the modified policy.
Contact Information If you have any questions or concerns about this Refund Policy, please contact us atsupport@dattox.com.